home help & personal assistance
Home Help & Personal Assistance That Makes Everyday Life Easier
Practical help with meals, shopping, household tasks, errands and getting out, so you can keep your home and routines working the way you prefer.
Quick reassurance
What this means for you, at a glance
Meals your way
Food prepared around your preferences and agreed dietary needs.
Light household help
Support with everyday tasks linked to your home and care.
Shopping & getting out
Help with the weekly shop, errands and trips out.
Independence first
We help where needed without unnecessarily taking over.
Overview
What is home help and personal assistance?
Home help and personal assistance is practical help with everyday tasks that may have become harder due to health, mobility, fatigue, or a change in circumstances.
It can be provided on its own, or alongside other home care such as personal care, medication support or companionship.
On its own, this service does not include personal care (help with washing, dressing or toileting), medication administration or any other regulated care task. If those needs are present, we assess them and include them in a regulated care plan before a carer provides that support. If that is mainly what you need, our Home Care service is likely to be the better fit.
On its own
Just meals, shopping, household tasks, errands and getting out, where that's all the support that's needed
Alongside other care
Meals, shopping, household tasks and getting out
Meal preparation
A carer can help plan and prepare meals and drinks based on what you actually like to eat. Where a dietitian, speech and language therapist or other professional has advised a specific diet or texture, that guidance is followed as part of the care plan.
Meal planning
Cooking together
Agreed diets
Drinks & snacks
Shopping, errands and getting out
Support may include making a shopping list with you, accompanying you to the shops, ordering groceries online or doing agreed shopping on your behalf. A carer can also come with you to appointments, activities and social occasions.
Shopping lists
Accompanied shopping
Online orders
Light household tasks
Agreed support can include washing up, laundry, ironing, tidying, changing bedding, vacuuming, light cleaning, watering plants and keeping everyday items organised, so the areas you use stay comfortable and manageable.
Washing up
Laundry & ironing
Changing bedding
Light cleaning
Home help after illness or a hospital stay
Practical support can be particularly useful after illness or a hospital stay, when energy and mobility may be reduced. The care can be reviewed as you recover or if needs change.
Shopping, money and receipts
Where a carer shops on your behalf, the arrangements for cash, cards, receipts and records are agreed clearly from the outset. Good financial controls protect both the person receiving support and the carer.
our approach
Doing things with you, not automatically for you
If you can still prepare part of a meal, fold laundry or choose what needs doing, we support that involvement. Maintaining skills and choice can be just as important as completing the task.
how it works
How support is arranged
1
Tell us what's difficult
Tell us which everyday tasks have become difficult.
2
We clarify what's needed
We clarify what support is appropriate and whether any regulated care is also needed.
3
We agree the plan
We agree the tasks and routines in the care plan.
4
Visits begin
The carer provides the agreed support.
5
We review when necessary
If the person's needs change, the arrangement can be reviewed.
Questions
Frequently asked questions
Can a carer cook meals for me?
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Can you help with special diets?
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Do carers do cleaning?
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Can a carer do my shopping?
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Can this be combined with personal care?
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get in touch
You don't need to work out the exact service before contacting us
Tell us which everyday tasks have become difficult and what matters to the person. We can discuss whether home help is enough on its own, or whether home care would suit better.
There is no charge for the assessment and no obligation to proceed.
