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Learning Disability Support

Learning Disability Support Built Around Your Life

Personalised support at home and in the community, shaped around your strengths, choices, communication and goals.

Having a learning disability does not define what someone can do, what they want from life, or the support that is right for them.

Care & Carers starts with the individual. We take the time to understand how the person communicates, what they want help with, what they prefer to do independently, and which goals or routines matter to them.

A smiling care worker in a blue uniform supporting a young man using a wheelchair outdoors.
Quick reassurance

What matters most, up front

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Choice and control
Food prepared around your preferences and agreed dietary needs.
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Strengths-based support
Support with everyday tasks linked to your home and care.
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Communication that works
Help planning, ordering or doing the weekly shop.
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Home and community
We help where needed without unnecessarily taking over.
supporting independence

As much control, participation and choice as possible

A carer may prompt, assist or work alongside someone rather than automatically completing the task for them.

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Independence does not mean doing everything without help. It means having as much control, participation and choice as possible.

What support can include

Shaped around assessed needs

Depending on assessed needs, support may include personal care, meals, medication, household tasks, appointments, shopping, travel, social activities, routines, and access to the community.

The care plan should describe not just what support is needed, but how the person wants that support provided.
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Personal Care
Community access
Social activities
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Mobility support
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Meals and drinks
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Medication support
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Shopping
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Household tasks
Routines
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Appointments
Choice, capacity and decision-making

How we handle decisions

The Mental Capacity Act 2005

The legal framework we follow

Where a person can make a decision, that decision is theirs. Their choice is respected, not overridden.

Capacity is decision-specific. It's assessed for the particular decision in question, not assumed generally.

Capacity is never assumed absent because someone has a learning disability.

Where capacity for a specific decision is genuinely in question, the Mental Capacity Act framework is followed in full.

This states Care & Carers' operating principle from the source doc. It isn't a marketing claim, it's a commitment the care-planning and delivery process needs to actually evidence, in the same way Reg 20A governs CQC-rating display elsewhere on the site.

communication

Understood on the person's own terms

People communicate in different ways. Good support means understanding the person's preferred communication style, allowing enough time, checking understanding, and using agreed communication aids where appropriate.

We should not assume that limited speech means limited understanding. Nor should someone be excluded from conversations about their own care.

A smiling care worker in a blue uniform completing a jigsaw puzzle with a woman at home.
Participation on the person's terms

Support can include maintaining friendships, family relationships, hobbies, appointments, clubs, education, volunteering, or other meaningful parts of life (provided these are within the agreed service).

The goal is participation on the person's terms, not simply taking someone out because an activity appears on a timetable.

Listening to what people already know

Families may hold valuable knowledge about communication, routines and history. Professionals may also be involved in health, behaviour, communication or daily living support.

We listen to that expertise while keeping the person's own rights, wishes and confidentiality central.

How support is arranged

Five steps, starting with the person

1
Start with the person

What they want support for comes first

2
We understand what's important

Needs, strengths, communication and relevant risks.

3
We agree a care plan

With clear outcomes and preferences, described in the person's own terms.

4
Support begins

With appropriately matched carers.

5
We keep talking

If your goals or needs change, tell us. Your care should change with you.

FAQs

Learning disability support, answered plainly

Ready when you are

You don't need to work it out alone

You do not need to work out the exact service before contacting us. Tell us what is happening, what support is needed and what matters to the person. We can discuss the appropriate next step.

There is no charge for the assessment and no obligation to proceed.