Learning Disability Support
Learning Disability Support Built Around Your Life
Personalised support at home and in the community, shaped around your strengths, choices, communication and goals.
Having a learning disability does not define what someone can do, what they want from life, or the support that is right for them.
Care & Carers starts with the individual. We take the time to understand how the person communicates, what they want help with, what they prefer to do independently, and which goals or routines matter to them.
Quick reassurance
What matters most, up front
Choice and control
Food prepared around your preferences and agreed dietary needs.
Strengths-based support
Support with everyday tasks linked to your home and care.
Communication that works
Help planning, ordering or doing the weekly shop.
Home and community
We help where needed without unnecessarily taking over.
supporting independence
As much control, participation and choice as possible
A carer may prompt, assist or work alongside someone rather than automatically completing the task for them.
Independence does not mean doing everything without help. It means having as much control, participation and choice as possible.
What support can include
Shaped around assessed needs
Depending on assessed needs, support may include personal care, meals, medication, household tasks, appointments, shopping, travel, social activities, routines, and access to the community.
The care plan should describe not just what support is needed, but how the person wants that support provided.
The care plan should describe not just what support is needed, but how the person wants that support provided.
Personal Care
Community access
Social activities
Mobility support
Meals and drinks
Medication support
Shopping
Household tasks
Routines
Appointments
Choice, capacity and decision-making
How we handle decisions
The Mental Capacity Act 2005
The legal framework we follow
• Where a person can make a decision, that decision is theirs. Their choice is respected, not overridden.
• Capacity is decision-specific. It's assessed for the particular decision in question, not assumed generally.
• Capacity is never assumed absent because someone has a learning disability.
• Where capacity for a specific decision is genuinely in question, the Mental Capacity Act framework is followed in full.
This states Care & Carers' operating principle from the source doc. It isn't a marketing claim, it's a commitment the care-planning and delivery process needs to actually evidence, in the same way Reg 20A governs CQC-rating display elsewhere on the site.
communication
Understood on the person's own terms
People communicate in different ways. Good support means understanding the person's preferred communication style, allowing enough time, checking understanding, and using agreed communication aids where appropriate.
We should not assume that limited speech means limited understanding. Nor should someone be excluded from conversations about their own care.
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Participation on the person's terms
Support can include maintaining friendships, family relationships, hobbies, appointments, clubs, education, volunteering, or other meaningful parts of life (provided these are within the agreed service).
The goal is participation on the person's terms, not simply taking someone out because an activity appears on a timetable.
Listening to what people already know
Families may hold valuable knowledge about communication, routines and history. Professionals may also be involved in health, behaviour, communication or daily living support.
We listen to that expertise while keeping the person's own rights, wishes and confidentiality central.
How support is arranged
Five steps, starting with the person
1
Start with the person
What they want support for comes first
2
We understand what's important
Needs, strengths, communication and relevant risks.
3
We agree a care plan
With clear outcomes and preferences, described in the person's own terms.
4
Support begins
With appropriately matched carers.
5
We keep talking
If your goals or needs change, tell us. Your care should change with you.
FAQs
Learning disability support, answered plainly
What can learning disability support help with?
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Do you support adults with learning disabilities?
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Can support include personal care?
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How do you support communication needs?
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Do you support autism as well as learning disabilities?
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Ready when you are
You don't need to work it out alone
You do not need to work out the exact service before contacting us. Tell us what is happening, what support is needed and what matters to the person. We can discuss the appropriate next step.
There is no charge for the assessment and no obligation to proceed.
