Care & Carers 2025 Home Care Achievements

At Care & Carers, we take pride in being a trusted provider of home care and live-in care services. We support clients across Buckinghamshire, Oxfordshire, and parts of Hertfordshire and Bedfordshire, including Aylesbury, Thame, Haddenham, Wendover, Princes Risborough, Tring, and High Wycombe.

In 2025, we continued to deliver safe, reliable, and compassionate care, remaining committed to our core values: compassion, dignity, reliability, safety, diversity and sustainability.

Zero Missed Visits in 2025

In 2025, we had no missed visits. Missed visits are a significant concern in home care, but at Care & Carers, they are not an issue. Our care is meticulously planned, efficiently managed, and delivered precisely when needed. Families can trust that their loved ones will always receive the support they require.

No Agency Staff - Consistent, Reliable Care

In 2025, we did not use agency staff. All home care and live-in care visits were provided by our own trained team. When staffing challenges emerged, our qualified office staff stepped in to ensure continuity of care. This approach guarantees safety, consistency, and familiar faces for the individuals we support.

Our Biggest Referrals Come From Families

Our primary source of referrals continues to be recommendations from our existing clients and their families. This is not only heartwarming but also a source of great pride for us. It reflects the trust that families place in our care and the confidence they have in the support we provide.

Growing Our Own Talent

We are committed to nurturing talent from within our organisation. In 2025, our Registered Manager, Deputy Registered Manager, Care Coordinator and Senior Carers were all promoted from within Care & Carers. This approach ensures strong leadership from individuals who are familiar with our values, our clients, and our high standards of care.

A Local Care Team Serving Local Communities

All our staff live locally across Buckinghamshire and Oxfordshire. Being local allows our team to understand the community, its culture, and the needs of the people we support. This familiarity enhances our home care services in Aylesbury, Thame, Haddenham, High Wycombe and the surrounding areas, enabling us to build trusted and long-lasting relationships.

Leading With Technology Using Careberry

Technology has always been an integral part of our identity. In 2025, we maintained our leadership by utilising Careberry, an all-in-one care management platform. Careberry enables us to communicate effectively with clients and their families, keep accurate care records, and support our staff in providing safe, person-centred home care.

Recognised for Environmental Responsibility

We are committed to caring for the environment. In 2025, our sustainability initiatives were recognised with the BBF Net Zero Award Runner-up, reflecting our responsibility to care for both people and the planet.

Our Commitment Going Forward

As a leading provider of home care and live-in care in Buckinghamshire and Oxfordshire, our priority is clear: to keep individuals safe, well-supported, and treated with dignity, while providing families with complete peace of mind.

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Extra Information about Care & Carers

If you want to learn more about Care & Carers as a home care and live-in care provider, the following questions and answers may help you:

Who Are Care & Carers?

Care & Carers is a trusted provider of home and live-in care services in Buckinghamshire, Oxfordshire, and parts of Hertfordshire and Bedfordshire. We support individuals in Aylesbury, Thame, Haddenham, Tring,Wendover, Princes Risborough, and the surrounding areas. Our approach is to deliver reliable, person-centred care that prioritises safety, dignity, and consistency.

Why Families Choose Care & Carers

Families choose Care & Carers because we provide:

• Zero missed visits
• No agency staff
• Consistent, familiar carers
• Clear communication with families
• A technology-driven approach that prioritises human needs

Many of our new clients come from recommendations from our clients and their families, which is our strongest indicator of quality.

What home care services do Care & Carers provide?
Care & Carers offers professional home care and live-in care services, enabling individuals to remain safe, independent, and well-supported in their own homes. We also provide complex and specialised care for people of all ages, including services commissioned through the NHS.

Our approach is person-centred and flexible, tailored to meet the individual and family needs. This may involve assisting with outings to the cinema or theatre, enjoying nature walks, helping with daily chores and household tasks, and providing companionship.

Where does Care & Carers provide home care?
We provide care across Buckinghamshire, Oxfordshire, parts of Hertfordshire and Bedfordshire, including Aylesbury, Thame, Haddenham, Princes Risborough,Wendover, and High Wycombe.

Are Care & Carers carers local?
All our staff live locally across Buckinghamshire and Oxfordshire, providing them with strong local knowledge and understanding.

How does Care & Carers communicate with families?
We utilise Careberry, a comprehensive care management platform, to ensure effective communication, precise records, and well-supported staff.

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