Why Care & Carers is the Best Home Care Provider in Buckinghamshire
At Care & Carers, we believe that providing the best possible care for our clients is not just our job, but it is our passion! As a leading home care provider in Buckinghamshire, we take pride in our ability to deliver exceptional care that enhances the quality of life of our clients. Here are some reasons why we believe we are the best care provider.
As a company they always go the extra mile for clients and go above and beyond.
- Laura - Service Manager
Our carers are the cornerstone of Care & Carers! They are not only highly skilled, but also happy, cheerful and passionate. Our staff are selected following a high standard interview process. We provide 24/7 support to our team and we ensure they are treated with the utmost respect. Our team perceives themselves as a family, and this familial atmosphere translates into the care we offer to our clients. A happy team makes happy clients!
Our clients are the core of our what we do! Upon a client's decision to use our services, we conduct an extensive and free assessment, enabling us to gain a profound comprehension of their requirements and needs. Subsequently, we develop a highly personalized and detailed care plan for them. We constantly communicate with clients and families to ensure that we are always informed of any changes in their situation, so we update the care plan as needed.
Communication is a vital component of the exceptional care we provide to our clients. We use a variety of communication channels including our care management system Careberry as well as emails and calls. We ensure everything is in place and that nothing is missed! We also have a 24/7 on call staff to make ensure we are available anytime for our clientâ€™s and familyâ€™s calls. We are proud to say that our commitment to open communication has resulted in zero formal complaints for the services we provide.
We stand out because our carers really care for our clients.
- Leigh - Care Assistant
We place a strong emphasis on the skill and competency of our staff. We conduct constant supervision and observations to identify areas where additional training may be needed, and we are committed to providing our carers with the support and resources they need to provide the highest quality of care possible.
As a leading home care company, we are committed to incorporating innovative technologies into our home care services. Our team have an active input in the system we use called Careberry! This app is available not only for our Carers but our Families and clients too! By using Careberry we ensure that there are no missed visits and that our Rota is planned at the most efficient way. Our carers have access to the Careberry Carers app, which enables them to view their schedules and access essential information related to the clients they will be visiting, including medication details, reports, and communication and more! This allows us to ensure no detail is missed! Our clients have access to their own dedicated app as well called, Careberry Family, which grants them access to their care plans, upcoming visits, the ability to communicate with our office, view carer notes, the schedule, and more!
Choosing a home care provider can be a daunting task. However, Care & Carers' commitment to exceptional care, passion for our clients, skilled and happy staff, open communication, training and development, and innovative use of technology makes us the best care provider in Buckinghamshire. We understand the importance of providing individualized care that meets our clients' unique needs, and we continuously strive to exceed their expectations. We are dedicated to treating our clients as part of our family, and we provide them with the utmost respect, care, and compassion .